New service helps organisations address IT skills shortages, reduce infrastructure complexity and optimise technology costs

Equinix today announced the availability of Equinix Managed Solutions (EMS) in Australia, giving organisations a new way to simplify increasingly complex IT operations while reducing infrastructure management overheads.

As Australian organisations accelerate AI adoption, cloud modernisation and hybrid IT strategies, many are facing growing pressure to manage increasingly complex infrastructure while controlling costs, overcoming specialist IT skills shortages, and meeting evolving security and compliance requirements.

EMS addresses these challenges by combining enterprise-grade digital infrastructure with fully managed compute, storage, and AI solutions. Rather than purchasing, provisioning and managing infrastructure themselves, organisations can consume these capabilities as a service, allowing internal teams to focus on innovation and business growth.

The launch comes as Australian organisations continue to invest heavily in digital transformation and AI. Gartner forecasts IT spending in Australia will exceed A$172 billion in 2026, an increase of 8.9% from 2025.¹ This includes continued investment in data centre systems, software and AI optimised infrastructure.

"Many organisations are reaching a point where traditional approaches to managing infrastructure can no longer keep pace with the demands of AI, hybrid cloud and increasing cyber security requirements," said Joseph Crawford, Vice President, Equinix Managed Solutions. "Owning infrastructure is no longer where organisations create value; value comes from what they build on top of it.

“EMS simplifies IT operations, optimises infrastructure costs and accelerates digital transformation, allowing organisations to focus on the applications, data and experiences that differentiate their business while Equinix manages the underlying infrastructure."

EMS helps organisations overcome many of today’s most common infrastructure challenges, including lengthy hardware procurement cycles, escalating public cloud costs, ongoing infrastructure refresh requirements and shortages of specialist IT skills. By shifting operational responsibility to Equinix, customers can bring new projects online faster, move from capital expenditure to predictable operating expenditure, optimise workload placement across hybrid environments and free internal teams to focus on strategic initiatives.

For organisations operating in highly regulated industries, EMS also supports data sovereignty, governance and compliance requirements by giving customers greater control over where workloads and data reside, while maintaining the flexibility of a modern cloud operating model.

The EMS portfolio includes managed private cloud, storage and managed AI factory services, together with implementation services for Equinix Fabric and Network Edge – it is backed by enterprise service level agreements, and includes global 24/7 monitoring, proactive maintenance, software updates, optimisation and support through to the operating system layer.

The EMS portfolio includes:

• Managed Private Cloud – A fully managed private cloud platform available in single-tenant or multi-tenant configurations to suit different performance, scalability and budget requirements.
• Managed Private Storage – Managed block, file and object storage with encryption, ransomware protection and data replication capabilities.
• Managed AI Factory – Customer supplies the GPUs and hardware, Equinix provides end-to-end infrastructure management for dedicated AI infrastructure: computing, storage and networking — deployed in private Equinix environments with day-2 operations and support.
• Managed Private Backup – Comprehensive backup services with flexible retention policies and off-site data protection.
• Enablement Services – Professional implementation services to accelerate deployment of Equinix Fabric virtual connections and selected Network Edge services.

Customers retain full ownership and control of their data, with privileged access carefully managed while benefiting from advanced security capabilities built into the service.

EMS is designed for organisations across industries including financial services, healthcare, manufacturing, government, technology and digital media that are looking to simplify IT operations, optimise infrastructure costs and accelerate digital transformation.

More information about Equinix Managed Solutions can be found here.